At Modafinil Direct, we are committed to providing safe, secure, and reliable service across the UK and EU. Due to the regulated nature of medications such as Modafinil, our refund and return policy follows strict pharmaceutical and safety guidelines.

Returns Policy

We do not accept returns of medications once dispatched. This ensures:

• Product safety and integrity
• Compliance with UK & EU regulations
• Protection against misuse or contamination

If you receive a damaged or incorrect item, contact us within 48 hours.

Refund Eligibility

• Wrong product received
• Damaged or defective items
• Order not delivered within expected timeframe
• Order cancelled before dispatch

Non-Refundable Cases

• Incorrect address provided
• Failed delivery attempts
• Customs delays (outside our control)
• Change of mind after shipping

Order Cancellation

You can cancel your order only before it is dispatched. Once shipped, cancellation is not possible.

Refund Processing

Approved refunds are processed within 5–10 business days. Refunds are issued via the original payment method.

Disclaimer

All products are supplied in accordance with applicable UK and EU regulations. Customers are advised to consult a qualified healthcare professional before use.